News

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Amazon stops taking orders for some non-essentials in France and Italy
https://www.engadget.com/2020/03/22/amazon-stops-taking-orders-for-some-non-essentials-in-france-and/
“The online retailer told Reuters in a statement that it would temporarily stop taking orders for “some non-essential products” in France and Italy to help Amazon warehouses focus on more vital deliveries. The company didn’t say just what it was stopping, but it believes essentials include groceries, health products, household items, personal care, industrial goods, scientific products and pet supplies.”

Amazon Focus on Essentials Sows Panic, Confusion Among Merchants
https://www.bloomberg.com/news/articles/2020-03-23/amazon-delivery-delays-on-many-products-extend-another-month?srnd=premium-europe
“Amazon.com Inc.’s delivery delays of non-essential goods will extend for at least another month for many customers in the U.S. and Europe, stirring panic among online merchants who rely on the web retailer for business.”

Learn from Italy and prepare for online sales to grow further (halfway down the page)
https://internetretailing.net/themes/updated-coronavirus-round-up-marks–spencer-scs-hotel-chocolat-travis-perkins-frasers-group-ikea-joules-imrg-fta-and-more-as-the-way-we-shop-changes-21133
“It says that in Italy, online sales of consumer products increased by 81%, compared to the previous week between February 24 and March 1.”

E-commerce also pulls back amid pandemic precautions
https://www.retaildive.com/news/e-commerce-also-pulls-back-amid-pandemic-precautions/574554/
It seems like digital sales should benefit retailers during a global disease outbreak. For many, health and safety concerns extend to those operations too.

Amazon could win big in the post-coronavirus retail economy
https://marketingland.com/amazon-could-win-big-in-the-post-coronavirus-retail-economy-277897
“The company said it was hiring 100,000 new employees to meet increased demand.”

Symptoms of coronavirus in e-commerce
https://www.retailcustomerexperience.com/blogs/symptoms-of-coronavirus-in-e-commerce/
“Online businesses will also be greatly impacted as both rational and irrational fears take hold.”

Online sales flat in February – until coronavirus: IMRG
https://internetretailing.net/industry/online-sales-flat-in-february–until-coronavirus-imrg-21134
“The latest IMRG Capgemini Online Retail Index for February shows year-on-year online retail sales down by 0.4% during the month, which was mostly marked by heavy rain and, in some areas, flooding.”

It’s Amazon vs Bol.com as ecommerce giant debuts in Netherlands
https://internetretailing.net/marketplaces/its-amazon-vs-bolcom-as-ecommerce-giant-debuts-in-netherlands-21122
“Amazon has launched a local language site in the Netherlands, offering a new challenge to the country’s largest online retailer and marketplace, bol.com.”

Lots of web content not catching consumer attention
https://www.retailcustomerexperience.com/news/lots-of-web-content-not-catching-consumer-attention/
“A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is “unseen” by consumers, with the banking sector leading the list at 75% of content not being viewed.”

Marketing

How Does Coronavirus Change the Way We Do Our Job as Marketers?
https://contently.com/2020/03/13/coronavirus-change-job-marketers/
“However, it’s a necessary question to ask. Because even though many of us are working from home, we’re still working. And a pandemic changes how we do that.”

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

From panic buying to lower footfall expectations – how Covid 19 is affecting online and multichannel retailers
https://internetretailing.net/industry/updated-from-panic-buying-to-lower-footfall-expectations–how-covid-19-is-affecting-online-and-multichannel-retailers-21082
“We’re rounding up the latest on the coronavirus as we look to understand how the response to the disease is affecting the way shoppers buy – and how retailers can respond to that.”

Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu
https://internetretailing.net/industry/updated-coronavirus-round-up-annoushka-is-using-digital-to-give-an-in-store-experience-adidas-china-sales-sharply-down-plus-amazon-deliveroo-wh-smith-intu-21100
“We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour.”

RetailX Tracker: understanding changing shopper buying behaviour during coronavirus
https://internetretailing.net/themes/retailx-tracker-understanding-changing-shopper-buying-behaviour-during-coronavirus-21106
“A change in buying behaviour seems very likely. Already we’ve seen such a change in China, where shoppers had to stay at home but bought food online after the outbreak hit in late January, and where many new and innovative ways of selling have emerged.”

Coronavirus and e-commerce: It’s complicated
https://marketingland.com/coronavirus-and-e-commerce-its-complicated-277480
“While online shopping may benefit in the short term, supply chain issues and uncertain consumer demand could dampen the e-commerce outlook.”

Despite Worries, Consumer Confidence Remains High, Money Anxiety Low
https://smallbiztrends.com/2020/03/february-2020-money-anxiety-index.html
“Even though the coronavirus is directly impacting the economy, consumer confidence remains high. This according to the February 2020 Money Anxiety Index. The index for February has gone down by 1.2 points to 40.9, indicating consumer resiliency.”

A quarter of ecommerce traffic to come from apps in 2020, study shows
https://internetretailing.net/mobile-theme/a-quarter-of-ecommerce-traffic-to-come-from-apps-in-2020-study-shows-21095
“A quarter of ecommerce traffic is going to come from apps by Peak 2020, driving greater engagement and higher intent to purchase, according to analysis of last year’s mobile use.”

UK government to impose 2% digital services tax
https://www.retailgazette.co.uk/blog/2020/03/uk-government-impose-2-digital-services-tax/
“The UK government will introduce a digital services tax to collect two per cent of revenue generated by companies such as Amazon.”

Amazon taps Tesco veteran for Alexa Shopping
https://www.chargedretail.co.uk/2020/03/10/amazon-taps-tesco-veteran-for-alexa-shopping/
“Tesco technology veteran Paul Wilkinson has moved to Amazon’s Alexa Shopping business into the position of senior product manager.”

Amazon to sell cashierless tech to retailers
https://www.retailcustomerexperience.com/news/amazon-to-sell-cashierless-tech-to-retailers/
“Amazon plans to start selling its cashierless technology, called Just Walk Out, to other retailers and already has signed deals in place.”

Retail union group calls Amazon tech a Trojan horse aimed at grabbing customer data
https://www.retailcustomerexperience.com/news/retail-union-group-calls-amazon-tech-a-trojan-horse-aimed-at-grabbing-customer-data/
“The move by Amazon to sell its cashierless technology to retailers and grocers is coming under fire from the largest retail union in the U.S.”

Social

Social shorts: TikTok’s new ‘Transparency Center,’ VSCO rolls out new video tool, YouTube allows certain coronavirus ads
https://marketingland.com/social-shorts-tiktoks-new-transparency-center-vsco-rolls-out-new-video-tool-youtube-allows-certain-coronavirus-ads-277670
“The social media marketing week in review: A round up of news and announcements you may have missed.”

Five social media trends that are shaping 2020
https://www.searchenginewatch.com/2020/03/11/five-social-media-trends-that-are-shaping-2020/
“In addition to simply describing what to expect in 2020, I also give some recommendations on how to use these trends to your brand’s advantage.”

Opinion

Managing the impact of coronavirus
https://internetretailing.net/guest-comment/guest-analysis-managing-the-impact-of-coronavirus-
“It could be argued that there is a silver lining – consumers will be more inclined to shop online – but if retailers are experiencing difficulty in receiving goods from suppliers, delivery timescales will be delayed and customer expectations will not be fulfilled, a dangerous situation that no online retailer wants to face.”

Opinion: Retail’s coronavirus response could spark long-term change
https://www.retail-week.com/supply-chain/opinion-retails-coronavirus-response-could-spark-long-term-change/7034329.article
“As shoppers cleared the shelves of staple goods such as toilet roll and pasta in the wake of the coronavirus outbreak, retailers acquitted themselves well.”

Marketing

How Does Coronavirus Change the Way We Do Our Job as Marketers?
https://contently.com/2020/03/13/coronavirus-change-job-marketers/
“It’s hard to not feel uneasy when that thought pops into your head: How does this affect how I do my job?”

Novelty: The Storytelling Element Your Brain Craves
https://contently.com/2020/03/09/novelty-storytelling-brain-craves/
“This week, we’re diving into novelty—one of the most important tools for anyone who wants to tell stories that stay with people.”

Five tips to establish a successful content creation process
https://www.searchenginewatch.com/2020/03/13/five-tips-to-establish-a-successful-content-creation-process/
“To do that effectively, you need two things – consistency and a strategic approach to content creation.”

Tech Marketers Reveal Their Secret Weapons [New Research]
https://contentmarketinginstitute.com/2020/03/tech-marketers-reveal-secret-weapon-research/
“Approximately three out of four (76%) report that their organization is much or somewhat more successful with content marketing compared with one year ago.”

Most site content (69%) not seen by customers and prospects, study finds
https://marketingland.com/most-site-content-69-not-seen-by-customers-and-prospects-study-finds-277374
“Other benchmarks include mobile visits, conversions by device, paid vs. organic traffic and visits before conversion.”

Compassionate to cringeworthy, brands navigate the COVID-19 messaging minefield
https://marketingland.com/compassionate-to-cringeworthy-brands-navigate-the-covid-19-messaging-minefield-277575
“All marketing now is being done against the backdrop of the pandemic.”

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Coronavirus round-up: the retail response to Covid-19
https://internetretailing.net/industry/updated-coronavirus-round-up-the-retail-response-to-covid-19-21077
“We’re rounding up the latest on the coronavirus as we look to understand how the response to the disease is affecting the way shoppers buy – and how multichannel and ecommerce retailers can respond to that.”

Amazon stocks drop more than 10% as coronavirus fallout worsens
https://www.chargedretail.co.uk/2020/03/02/amazon-stocks-drop-more-than-10-as-coronavirus-fallout-worsens/
“The coronavirus’ fallout on businesses around the world is continuing to worsen while countries around the world scramble to contain its spread.”

How shoppers buy – the role of marketplaces and social platforms in retail: study
https://internetretailing.net/customer/how-shoppers-buy–the-role-of-marketplaces-and-social-platforms-in-retail-study-21078
“Most shoppers now turn to Amazon first to buy – and often buy brands there they hadn’t heard of before, new analysis suggests.”

42% of consumers fear brands’ censorship of online reviews is endangering free speech…
https://internetretailing.net/customer/42-of-consumers-fear-brands-censorship-of-online-reviews-is-endangering-free-speech-21054
“A study from Trustpilot, has revealed an alarming distrust among UK consumers when it comes to brands removing or censoring legitimate consumer reviews across the internet, with four-in-ten (42%) saying they are very concerned about their freedom of speech.”

… while 72% of consumers are calling for a new set of standards to combat fake reviews
https://internetretailing.net/customer/-while-72-of-consumers-are-calling-for-a-new-set-of-standards-to-combat-fake-reviews-21066
“In light of Trustpilot sensing that consumers are getting edgy about the efficacy of reviews, research conducted by digital marketing company, Bazaarvoice Inc among more than 10,000 consumers across the US, UK, France, Germany and Australia, finds almost three quarters (72%) of consumers feel the retail sector needs a new set of standards to combat fake reviews.”

Coronavirus panic could spell the end for tech conventions
https://www.engadget.com/2020/03/05/coronavirus-tech-convention-closures-digital/
“There’s a reason this is happening now.”

Ethical Shopping

ASOS reduces CO2 per order by 30% in five years
https://internetretailing.net/themes/asos-reduces-co2-per-order-by-30-in-five-years-21080
“The emissions covered in the report relate to operations, which most notably excludes the manufacture of goods. The last financial year saw an 18% reduction in customer delivery emissions.”

SEO

Amazon’s A9 product ranking algorithm: Your guide to Amazon SEO for maximum visibility
https://searchengineland.com/amazons-a9-product-ranking-algorithm-beginners-guide-329801
“Here’s what you need to know about the factors that affect your product’s organic visibility on Amazon.”

2020 Google Search Survey: How Much Do Users Trust Their Search Results?
https://moz.com/blog/2020-google-search-survey
“While Google’s mission has always been to surface high-quality content, over the past few years the company has worked especially hard to ensure that its search results are also consistently accurate, credible, and trustworthy.”

Social

TikTok vs. Snapchat
https://marketingland.com/tiktok-vs-snapchat-a-guide-for-marketers-276820
“TikTok is having a moment. Whether you use the app already or have spotted TikToks popping up on other social platforms, it’s clear that TikTok isn’t just another fleeting trend. It’s here to stay.”

Opinion

What UK retailers can learn from China’s retailers in the face of coronavirus
https://internetretailing.net/guest-comment/guest-analysis-what-uk-retailers-can-learn-from-chinas-retailers-in-the-face-of-coronavirus
“And yet this time around brands have more digital tools than ever before to reach customers at home. We take a look at what brands and retailers are doing and how UK retail can learn from them.”

Marketing

Relatability: The First Step to Great Storytelling
https://contently.com/2020/03/02/relatability-storytelling-steps/
“Over the next four weeks, I’m going to go in-depth on the four elements of great storytelling: relatability, novelty, fluency, and tension.”

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

NRF says retail sales this year could top $3.9T despite coronavirus woes
https://www.retaildive.com/news/nrf-says-retail-sales-this-year-could-top-39t-despite-coronavirus-woes/573224/
“The National Retail Federation on Wednesday released its 2020 retail growth forecast, sticking with its estimate that sales this year will rise 3.5% to 4.1% to more than $3.9 trillion, despite ‘uncertainty’ around the trade war, the COVID-19 outbreak (a disease caused by a member of the coronavirus family) and the presidential election, according to a press release”

Online shoppers becoming less willing to compromise privacy for personalised experiences: study
https://internetretailing.net/marketing/online-shoppers-becoming-less-willing-to-compromise-privacy-for-personalised-experiences-study-21020
“More than half (53%) of shoppers around the world want brands to respect their online anonymity, according to Episerver’s fourth-annual Reimagining Commerce research report. But at the same time, 61% want companies to prioritise personalisation.”

Consumers like their digital commerce to be mobile, social and personal — with a side of Amazon
https://marketingland.com/consumers-like-their-digital-commerce-to-be-mobile-social-and-personal-with-a-side-of-amazon-276585
“Being an online retailer is harder than ever, with more opportunities but also more channels and risks.”

Walmart’s answer to Amazon Prime is in the works
https://www.retaildive.com/news/walmarts-answer-to-amazon-prime-is-in-the-works/573225/
“Walmart has created a new online membership program dubbed Walmart+, a company spokesperson confirmed for Retail Dive without disclosing details.”

Coronavirus

Time to plan for UK coronavirus outbreak that could see shopping move further online – fast
https://internetretailing.net/industry/time-to-plan-for-uk-coronavirus-outbreak-that-could-see-shopping-move-further-online–fast-21035
“The UK retail and logistics industries are today warned to take action now to plan for the potential effects of the Covid-19 coronavirus.”

Coronavirus will cost the luxury industry an estimated $40 billion
https://qz.com/1807385/coronavirus-will-cost-the-luxury-industry-an-estimated-40-billion/
“Now a survey of top luxury executives estimates the total hit to the industry’s sales could reach as high as €40 billion ($43.4 billion), Vogue Business reports.”

Coronavirus: How long will retail be immune?
https://www.retailgazette.co.uk/blog/2020/02/coronavirus-how-long-will-retail-be-immune/
“It’s no secret that retail – along with countless industries – is feeling the heat of the coronavirus outbreak. Many have been forced to close stores in China as a result, while others have already warned on supply shortages.”

Ethical Shopping

UK consumers are becoming more socially and environmentally responsible – and are calling out brands that make ‘meaningless’ climate pledges
https://internetretailing.net/sustainability/uk-consumers-are-becoming-more-socially-and-environmentally-responsible–and-are-calling-out-brands-that-make-meaningless-climate-pledges-21022
“Research among 2,264 UK internet users aged 16–64, reveals UK consumers are increasingly environmentally aware and that affects the brands they choose to interact with – and they will call out those that make ‘meaningless’ environmental pledges.”

Pinterest pinners are increasingly becoming ‘Conscious Consumers’ as it finds environment top of the agenda
https://internetretailing.net/sustainability/pinterest-pinners-are-increasingly-becoming-conscious-consumers-as-it-finds-environment-top-of-the-agenda-21025
“More evidence that shoppers are changing how they shop, what they buy and who they buy it from comes from Pinterest this week, which has assessed what its shoppers are doing – and finds that conscious consumption is growing rapidly.”

SEO

Is SEO dead in 2020?
https://www.searchenginewatch.com/2020/02/27/is-seo-dead-in-2020/
“The death of SEO is a topic that’s been batted around for years but is 2020 the year SEO, an industry with a history dating back more than 25 years, finally kicks the bucket?”

Social

Stories are coming to LinkedIn
https://marketingland.com/stories-are-coming-to-linkedin-276765
“The platform is finally giving in to the trends of its social counterparts.”

Opinion

Walmart’s $50bn onslaught on Amazon has lessons for all
https://www.retail-week.com/technology/opinion-walmarts-50bn-onslaught-on-amazon-has-lessons-for-all/7034207.article
“Walmart might have disappointed analysts with a fourth-quarter sales slowdown, but its online business is powering ahead amid a concerted counterattack on Amazon.”

Former Amazon exec on the state of retail e-commerce
https://www.retailcustomerexperience.com/articles/former-amazon-exec-on-the-state-of-retail-e-commerce/
“And while Amazon [reigns] supreme, and often cited as the one to beat in e-commerce, the mega omnichannel player’s marketplace can be a prime opportunity for online retailers big and small, brand name or no name.”

Marketing

No One Can Break Your Content Rules If They Don’t Exist
https://contentmarketinginstitute.com/2020/02/break-content-rules/
“In business, both the formal and informal rules become part of our corporate culture – and make up (in both good and bad ways) the fabric of our strategies.”

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Online retail sales kicks off 2020 on a flat note
https://www.retailgazette.co.uk/blog/2020/02/online-retail-sales-kicks-off-2020-flat-note/
“Online sales fall flat in January following late 2019 surge”

Retail sales grow overall in January – but a sharp decline in department store ecommerce sales hits non-food online
https://internetretailing.net/industry/retail-sales-grow-overall-in-january–but-a-sharp-decline-in-department-store-ecommerce-sales-hits-non-food-online-21008
“Retail bucked the longer-term trend of sales decline in January, with sales up both online and in-store compared to both the previous month and the previous year. But the longer-term trend still points to decline, according to the ONS Retail Sales report for January 2020.”

BorderX Lab reports traffic, customer growth amid coronavirus outbreak
https://www.retaildive.com/news/borderx-lab-reports-traffic-customer-growth-amid-coronavirus-outbreak/572533/
‘BorderX Lab, an e-commerce platform behind the Beyond app, has seen “increased web traffic and new user sign-ups as Chinese consumers are turning to e-commerce to buy luxury goods and essentials” following the COVID-19 outbreak, according to information sent to Retail Dive.’

Amazon and YouTube beats Currys and Argos to gain biggest share of Google’s page one searches for consumer electronics
https://internetretailing.net/industry/amazon-and-youtube-beats-currys-and-argos-to-gain-biggest-share-of-googles-page-one-searches-for-consumer-electronics-21001
“Amazon.co.uk is the most visible website overall in Google’s UK page one results when people search for consumer electronics topics such as computers, laptops, video and mobile phones according to a new study by Searchmetrics.”

Older Gen X shoppers driving explosion in online orders – and they don’t need fast delivery, says study
https://internetretailing.net/customer/older-gen-x-shoppers-driving-explosion-in-online-orders–and-they-dont-need-fast-delivery-says-study-21000
“Research conducted by YouGov for parcel locker provider InPost, reveals that 45 to 54-year olds are the most prolific online shoppers, confounding popular opinion that millennials dominate internet purchasing.”

BRC sets out its vision of an EU trade deal that works for shoppers – and retailers
https://internetretailing.net/industry/brc-sets-out-its-vision-of-an-eu-trade-deal-that-works-for-shoppers–and-retailers-20987
“In the document, A Fair Deal for Consumers, the BRC says that zero tariffs and “pragmatic solutions” on compliance and regulatory checks are essential for trade both between Great Britain and the EU and between Great Britain and Northern Ireland.

Amazon boss Jeff Bezos pledges £7.7bn to fight climate change
https://www.retailgazette.co.uk/blog/2020/02/amazon-boss-jeff-bezos-pledges-7-7bn-fight-climate-change/
“Amazon founder and chief executive Jeff Bezos to commit $10 billion (£7.7 billion) of his personal wealth to fund scientists, activists, non-profits and other groups fighting to protect the environment.”

Amazon is scrambling to prevent a coronavirus hit to Prime Day
https://qz.com/1806700/amazon-aims-to-prevent-prime-day-dip-amid-china-coronavirus-woes/
“Grappling with the coronavirus outbreak, Amazon is already taking steps to avoid supply-chain disruptions in China that could hurt its Prime Day sales event—a key revenue driver—taking place about five months from now.”

71% of Consumers Prefer Buying from Companies Aligned with Their Values
https://smallbiztrends.com/2020/02/brand-values-alignment.html
“Seventy one percent of consumers prefer buying from brands that align to their values. This statistic was unveiled by 5W Public Relations’ 2020 Consumer Culture Report.”

AI, AR, and New Tech

40% of UK consumers use AR and VR on phones to view products pre-purchase – opening up new marketing options, says DMA
https://internetretailing.net/mobile-theme/40-of-uk-consumers-use-ar-and-vr-on-phones-to-view-products-pre-purchase–opening-up-new-marketing-options-says-dma-21002
“Two-fifths of Brits have used augmented (39%) or virtual (38%) reality to test or view a product they’re considering – but they are doing in on mobiles, as access to and ownership of VR headsets is declining year-on-year from 12% in 2018 to 9% last year.”

Social

Social shorts: Facebook launches Pinterest lookalike app, Instagram tests ‘Latest Posts’ feature, Snapchat could be getting a new look
https://marketingland.com/social-shorts-facebook-launches-pinterest-lookalike-app-instagram-tests-latest-posts-feature-snapchat-could-be-getting-a-new-look-276446
“The social media marketing week in review: A round up of news and announcements you may have missed.”

Opinion

Mindfulness in omnichannel retail – the key to a successful future
https://internetretailing.net/g2k/guest-comment-mindfulness-in-omnichannel-retail–the-key-to-a-successful-future
“Mindfulness and being more conscientious about the impact of retail operations is fast becoming a top business priority for online brands, and one we will continue to see develop in 2020.”

INTERVIEW Doug Gurr of Amazon on customer obsession
https://internetretailing.net/customer/interview-doug-gurr-of-amazon-on-customer-obsession-20976
“Doug Gurr, who leads Amazon in the UK, says its strategy is simple – it starts and ends with the customer.”

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

BRC calls on UK government to broker a ‘pragmatic and fair’ deal with EU to mitigate import price rises post-Brexit
https://internetretailing.net/themes/brc-calls-on-uk-government-to-broker-a-pragmatic-and-fair-deal-with-eu-to-mitigate-import-price-rises-post-brexit-20983
“It has published a report today, “A Fair Deal for Consumers: EU Trade Roadmap”, outlining the retail industry’s priorities for the upcoming Government negotiations with the EU.”

Elite retailers of 2020 named in this year’s RetailX UK Top500 report
https://internetretailing.net/industry/elite-retailers-of-2020-named-in-this-years-retailx-uk-top500-report-20919
“Amazon, Argos, Dunelm, John Lewis, Marks & Spencer and Next have been named Elite retailers in the 2020 edition of the RetailX UK (RXUK) Top500, published in association with Klarna.”

UK ecommerce accounts for 19% of total retail, making it worth $233bn
https://internetretailing.net/industry/uk-ecommerce-accounts-for-19-of-total-retail-making-it-worth-233bn-20971
“So finds the UK specific Digital 2020 report from Hootsuite and WeAreSocial, which measured everything you can think of around consumers digital lives from how and where they shop, to what they watch and how impacted they are by advertising.”

Next-gen shopping app introduces aisle sat-nav, facial age-verification, checkout-less grocery to the high street
https://internetretailing.net/mobile-theme/next-gen-shopping-app-introduces-aisle-sat-nav-facial-age-verification-checkout-less-grocery-to-the-high-street-20965
“App platform used by Co-op, Londis and SPAR ups the ante in mobile in-store technology.”

Gen Z shoppers love the physical customer experience
https://www.retailcustomerexperience.com/news/gen-z-shoppers-love-the-physical-customer-experience/
“More than half, 58%, prefer the brick-and-mortar shopping environment, according to a Retail Zipline report focused on consumer shopping preferences.”

Marketing

B2B buyers consume an average of 13 content pieces before deciding on a vendor
https://marketingland.com/b2b-buyers-consume-an-average-of-13-content-pieces-before-deciding-on-a-vendor-276116
“A mix of first and third party content is required to seal the deal.”

Social

TikTok: How retailers are making use of the social media sensation
https://internetretailing.net/strategy-and-innovation/tiktok-how-retailers-are-making-use-of-the-social-media-sensation-20973
“With over a billion downloads and around 800 million monthly active users, the social media app has proven it has the scale to offer an effective marketing channel.”