Blog and Research Digest — Week 33, 2020

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Shoppers getting more comfortable about going into shops but seem less confident about spending; retailers among the most likely to receive coronavirus loans
“Most shoppers (62%) now say they feel comfortable buying their groceries in a shop, although less than half (42%) are comfortable going to a non-food shop to buy.”

Footfall still low – but recovering – in July amid predictions that online sales will remain historically high–but-recovering—in-july-amid-predictions-that-online-sales-will-remain-historically-high–21812
“Springboard figures yesterday suggested that the number of people visiting shops in July was 39.4% lower than a year earlier. However, visitor numbers improved by a fifth compared to June, when non-essential retailers were able to start reopening.”

Consumer spend increases, personal income dips
“U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department figures. For the same month, personal income dipped 1.1%, a much lower decrease compared to May’s 4.4%, according to a CNBC report.”

NRF economist: Big questions loom regarding economic recovery
“While there are some broad indicators that the U.S. economy is beginning to recover, the nation’s biggest and top retail organization is issuing a cautionary note and is not all that optimistic about a retail comeback in the near future.”

Amazon’s online grocery sales triple in Q2 as Prime spending swells
“To accommodate the influx of online grocery customers, Amazon increased delivery capacity by 160% and tripled the number of grocery pickup spots in Q2.”

Here’s what the UK’s biggest retailers really do with your data
“Charged has teamed up with to lay bare just how much these retailers know about you and what they do with your data once they have it.”


Leading 1,000 retailers in Europe and a new Elite named in new RetailX report
“Amazon, Boulanger, Decathlon, H&M, Fnac and Kiabi are this year’s Elite retailers in the RetailX Europe 1000 (RXEU Top1000) report, published in association with Tealium.”

There are only a few moments in life when buying habits change, and a pandemic is one of them
“The buying habits of shoppers tend to change slowly. Covid-19, however, has been disruptive enough to shake them up, and companies are trying to take advantage.”

How PepsiCo uses ecommerce to learn about its European customers and how they like to buy
“Rui Francisco, director of ecommerce at PepsiCo Europe tells Chloe Rigby how PepsiCo is selling direct-to-consumer and running shopper insights programmes to find out what works for its customers”


Nine mistakes to avoid when contacting websites for backlinks
“Rentround’s Raj Dosanjh highlights the importance of backlinks and mistakes to avoid when reaching out to get them for your website.”

Business stress is no excuse to spam
“Look at your email practices and make sure you are not stepping over ethical boundaries by assuming permission that has not been given.”