Blog and Research Digest — Week 21, 2020

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Retail footfall sees modest rise last week
“New data has revealed that footfall across UK retail bricks-and-mortar destinations increased by just 3.3% between Monday 11 and Saturday 16 May in comparison to the week before despite lockdown restrictions being eased in England.”

Lower spend spread more widely as shoppers shift online, but continue to use stores worldwide…
“Shopper across the US and Europe are increasingly shopping online – and plan to continue to do so after lockdown – but many are still using stores.”

… while having the best online presence and good stock control in both real and virtual worlds vital for survival
“Making sure that any given retailer has the best online presence, best store experience and can manage the two simultaneously will be crucial to survival going forward.”

COVID-19 spurring impulse spending, reveals survey
“American consumers let the shopping impulse go free in the past few months with impulse spending spiking 18% during the ongoing COVID-19 pandemic.”

COVID-19 pushing consumers toward mobile banking, online shopping
“The COVID-19 pandemic is driving U.S. consumers toward mobile banking and digital payments, according to a study by payments firm FIS.”

ACI Worldwide reports surge in global e-commerce retail amid COVID-19
“Global e-commerce retail sales rose 209% during the month of April, as consumers moved in-store activity to online and mobile channels due to the COVID-19 pandemic, according to an ACI Worldwide study.”

Ecommerce apps start to attract more sales as online consumers switch to mobile
“According to data from global app marketing platform Adjust, ecommerce apps are beginning to see growing installs and rising in-app sessions as more online shoppers turn to mobile.”

73% of UK consumers say current online experience from brands will change future spending post-lockdown
“With shoppers pledging to continue shopping online post-lockdown, half will switch brands that have given them a poor online experience so far, pan-European research suggests.”

Adobe: COVID-19 spurs spike in e-commerce
“According to Adobe’s Digital Economy Index report, buy online, pickup in-store (BOPIS) transactions jumped 208% year-over-year in April.”

Online logs retail growth, but broader picture shows record slump in April
“Like-for-like UK retail sales increased by 5.7% in April, however pretty much all of that growth was driven by online sales – on a total basis, UK sales slumped 19.1% against last year, the biggest fall on record according to the British Retail Consortium (BRC) and KPMG.”

Consumer spending drops 36.5% in April, but some retailers continued to see growth as habits change
“Online spending on food, DIY, games consoles and subscriptions see some growth during lockdown, however overall consumer spending has dropped by more than a third, according to Barclaycard data.”

Cross-border Online Sales Rise Worldwide, but Picture Varies Across Regions: Global-e [halfway down page]
“Cross-border online sales have risen by an average of 11% worldwide so far this year – to mid-April – compared to the same time last year, says cross-border ecommerce solutions provider Global-e.”

Black Friday in April: e-commerce is booming according to three reports
“Store closures crashed traditional retail spending, but online sales are still on fire.”

Thousands of small retailers flock to eBay for business during lockdown
“More than 50,000 new sellers, including small and indie retailers, have joined eBay since coronavirus lockdown”

Amazon delivery times to return to pre-coronavirus levels
“One-day and two-day delivery times will once again become the norm for Amazon shoppers as the retailer says it has caught up with a backlog of orders.”

Lockdown prompts £12.9bn shift in annual home shopping spend
“This change is largely due to UK adults’ increased spending on four key “at home” sectors – groceries, alcohol, entertainment and hobbies and crafts – during the lockdown, according to the research from Centre for Economics and Business Research (Cebre) and Legal & General.”

Lidl owner launching its own rival to Amazon Web Services
“Lidl’s parent company Schwarz Group is taking on Amazon by launching its own cloud computing service for third party retailers.”

Amazon Posts: A feed-based shopping experience on Amazon
“If your brand has social content created, adding Amazon Posts into the channel mix is an easy way to get some real estate with this new placement.”