Blog and Research Digest — Week 03

Every week, the Digishare team prepare a digest of the previous 7 days of online retail news. Along the way, we’ll pick the most interesting stories from the worlds of technology, social media, marketing and more, allowing you to see everything at a glance.

Retail News and Trends

Online sales up but it is still ‘worst year on record’ for retail, warns downbeat post-peak BRC assessment
“Assessment of the retail market in the UK for 2019 makes grim reading: total sales for 2019 decreased by 0.1%, compared with a 1.2% growth in 2018, making it the worst year on record, says the British Retail Consortium (BRC).”

Consumer spending grows just 1% in December as rise in consumer confidence fails to boost festive spending
“Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, reveals that spending on essentials declined 0.9% in December, with supermarkets contracting by 0.9% compared with December 2018. Petrol expenditure also fell by 0.5%.”

Store automation could help save the high street, says new report
“Automating physical stores could resolve some of the biggest customer frustrations with the channel while cutting costs for retailers, according to a Capgemini report.”

Marks & Spencer Christmas sales dip – but it says its move towards digital is making progress–spencer-christmas-sales-dip—but-it-says-its-move-towards-digital-is-making-progress-20784
“Marks & Spencer says its Christmas trading figures shows the ongoing progress of its transformation strategy.”

Yelp cracks down on ‘review rings’ as Google continues to see widespread mapspam
“Will the problem of fake listings and reviews destroy trust in major platforms?”

WWD: Amazon to sell luxury fashion
“Amazon is planning a luxury apparel platform — to be introduced first in the U.S. and then expanded internationally — and is already working with 12 unnamed brands, according to a report from Women’s Wear Daily citing unnamed industry sources.”

Amazon is said to be preparing a luxury fashion platform
“In the first half of 2020, Amazon plans to launch its own digital platform for luxury fashion, according to WWD, a fashion trade publication.”

Ikea ends US sales on Amazon
“Ikea has decided to stop selling on Amazon after a U.S. pilot to sell its Smart Lighting products, launched in 2018, ended, a spokesperson with Ingka Group, the retailer’s parent company, confirmed to Retail Dive.”

Almost all retail apps leak personal data, security firm warns
“In a review of 250 popular Android mobile apps, including those of retailers, app security firm NowSecure found that 70% leak sensitive personal data, including names, usernames, email, phone numbers, geolocation, account numbers and device identifiers including serial numbers.”


Social media 2020: The top features, formats and trends to get familiar with this year
“Video, machine learning, and shoppable posts are among the top trends to look out for in 2020.”


Opinion: The 2010s, the decade when retailers started to listen
“The last decade saw many famous retailers go out of business. Names that we grew up with are no longer with us.”

Voice, AR, VR & Tech

Roughly 1 in 4 U.S. adults now owns a smart speaker, according to new report
“It estimates there are now 157 million of these devices in American homes.”


Mailchimp claims over 60% share of email industry in latest report
“The company reports that customers sent nearly 350 billion emails in 2019.”

Content Marketing 2020: 7 Tips for Creating Content Your Audience Actually Likes
“Instead, we focused on data and insights that you can easily use to create more effective content.”